At Hashtag Infosystems, our primary focus is revolutionizing healthcare call and contact center solutions to meet our clients’ needs. Leveraging our extensive knowledge and commitment to quality within the healthcare sector, we offer a wide range of services to redefine effectiveness, precision, and patient-centered care.
Experience a comprehensive suite of medical call and contact center services that cover healthcare outsourcing, BPO in the healthcare industry, and healthcare process outsourcing. Our clients benefit from our specialized expertise in medical billing outsourcing and medical transcription outsourcing, which significantly improves efficiency and accuracy in their operations. Our healthcare call center services ensure seamless patient communication, while our healthcare back-office outsourcing optimizes administrative tasks. Embracing remote healthcare support, we provide organizations with a cost-effective approach to delivering quality patient care in today’s interconnected world.
Functions of Healthcare Services
Patient Scheduling and Appointment Management:
Clinical Documentation:
Our team helps you to record patient information in a clear, concise, and accurate manner. It serves as a vital communication tool among
Eligibility Verification:
We verify patient insurance coverage, eligibility, and benefits, ensuring accurate billing and reducing claim denials.
Prior Authorization:
Our team manages the prior authorization process, ensuring approvals are obtained for required services.
Patient Registration/Patient Demographics:
We manage patient registration and demographic data, ensuring accurate billing and timely claims submission.
AR Calling and Denials:
Our team manages accounts receivable, ensuring timely follow-up and collections. We also manage claim denials and appeals, ensuring maximum reimbursement and reducing revenue loss.
Medical Billing:
Our certified medical billing specialists manage all aspects of medical billing, from claim submission to follow-up and collections.
Medical Transcription:
Our team helps you convert audio recordings of medical dictations into written text very efficiently with AI technologies which assures our clients high-quality assurance.
Partnering with us will enable healthcare organizations to unlock new possibilities, streamline operations, and provide unparalleled patient care. Seize the future of healthcare with us, where excellence meets innovation. Contact us to begin your journey towards a more patient-centric and efficient healthcare environment.